General FAQs

We offer independent, work-from-home jobs that involve total flexibility regarding working hours. All positions have an important linguistic and/or cultural component, though the exact requirements and tasks depend on the actual role. You can find the details under each job description.
Work well independently, on a freelance basis. Provide your own equipment to complete the work as specified in the recruitment questionnaires. Inform Pactera about any changes in the information provided during the recruitment process.
Select your language and/or country/region and you will see a list of all job positions available for that combination. Select the job title to see the job description and press the Apply button. You will be requested to fill in and submit a questionnaire. After that you will be contacted by Pactera to continue with the recruitment process, which includes an online test specific to each role. The test will help us evaluate your abilities and skills to perform the required tasks.
No, you will simply be paid for the work done.
We pay per hour or per task, depending on the nature of the job. We will disclose the actual rates during the recruitment process.
You can use our online system to submit your invoices. You will be given the credentials to access your account. We pay through bank transfer or PayPal.
You may be using an unsupported browser. This website has been optimized for Chrome though, it can also be used in Internet Explorer 11 and above, Microsoft Edge and other popular browsers. We would like to hear from you the detail to improve the website.
Make sure you have PactWork’s email in your address book, and check your spam folder. If you do not have our address saved, emails may get lost in the spam folder. Sometimes, depending on the email service you are using, spam message might be delayed.
That will depend on your local labour regulations. We pay for your completed work, and you will have to pay for any associated taxes required by your local authorities.
Frequently we launch campaigns to promote friend recommendations, feel free to check with us if there is one now through our contact email.
Projects come and go; we cannot guarantee that there is always work that fits in your language and skillset. We recommend you to check the job list frequently to be updated on new opportunities.

FAQs for Transcription Jobs

To listen to an audio and accurately type what the main speaker in the recording says. In our transcription project, we use a particular set of guidelines where we use tags to mark a special event—such as a secondary speaker, noise, and so on.

The transcription project is long-term and requires an initial training with a final test at the end.

There are no set schedules; you can work from home or anywhere at any time!
The Transcription project requires you to meet the conditions:

  • You must be a native speaker and have lived in the target country for more than 20 years.
  • You must have Internet access to use our Online tool and be able to submit your transcriptions.
  • You must have a good typing speed (Around 40wpm.)
  • You must be capable of browsing search engines to look for specific terms
  • You must be able to use the best transcription for proper nouns and uncommon words.

If you meet these conditions, you'll have everything you need to be a successful transcriber! :-)
Don't let the guidelines put you off! We expect a natural learning curve of 1 week. You may need a little longer or less time; it depends on how much effort you put into the training. Patience is the key!
The minimum amount of weekly working hours is 10 hours per week, but there are no maximum limits! You can work more and earn more.
Our work platform records the time you spend working on the Transcription Project. You will receive the payment monthly according to the data collected by our system. Your work report is always visible on the work platform for you to check at any time.